SOU・SOU appropriately protects and securely manages customers’ personal information.

Information We Collect
When you place an order, make an inquiry, or register as a member, we may collect the following information: Name / Address / Phone number / Email address / Delivery address / Purchase history, etc.

Purpose of Use
  • To confirm order details and delivery information
  • To respond to inquiries
  • To provide necessary notices (such as email newsletters)

Disclosure to Third Parties

Except as required by applicable laws and regulations, we will not provide personal information to third parties without the user’s consent.
However, personal information may be provided to service providers entrusted with business operations, such as delivery companies and payment service providers, only to the extent necessary to perform their services.

In addition, for the purposes of measuring advertising effectiveness, displaying advertisements tailored to users’ interests and preferences, and analyzing website usage, we may use advertising delivery services and analytics services provided by third parties. These services may use technologies such as cookies and pixels; however, their use is controlled based on the user’s consent status.

Even if the user does not provide consent, a minimum amount of information necessary for purposes such as measuring advertising effectiveness may still be transmitted in a form that does not identify individuals (e.g., anonymized or aggregated data).
Furthermore, for the purpose of optimizing advertisement delivery, and subject to the user’s consent, we may transmit information that has been protected through measures such as hashing to advertising partners.

Users may grant, modify, or withdraw their consent at any time through the consent management tools available on our website.


Management System
Our shop uses Shopify’s system to securely manage information in a safe environment. We take measures to prevent unauthorized access and information leakage.

Cookie and SSL
We use cookies to improve website usability (they do not identify individual users).All entered information is transmitted securely through SSL-encrypted communication.

Cookies may include those issued by us (first-party cookies) as well as those issued by affiliated third parties (third-party cookies).
The use of these cookies is managed based on the user’s consent status.


Contact Information
SOU・SOU netshop
Phone:050-3172-1526 Service Hours:12:00-17:00/
(Closed on Wed and Sun)